Local Business News on the Southern Oregon Coast
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Accessibility, Interaction, Allegiance  
By Linda Laverty 

It is unusual for a Fortune 500 company to consistently express gratitude to its homeland, community, and customers who are considered valued friends.

Frontier is just that company. Frontier is an accelerating company that practices a humbling protocol. Domestic investment keeps Frontier at the top of the Communications business. Specializing in Rural High-Speed Internet services, Frontier brings rural homes and businesses into the “fast lane.”

This service-oriented icon of over 75 years mixes modern technology with old-fashioned attention to its customers, who are considered more “friend” than customer.

An All-American employer that shows allegiance to its country, community, and people, Frontier employs nearly 15,000 people across 27 states. The company brought back 500 jobs from overseas as part of their acquisition, and here in the Bay area they employ more than 50 people.
Frontier Experience Center

Frontier is a solid American-based business.  “We feel interaction is an important component to our customers. Our staff based right here in the U.S. are accessible for any support needed for our customers,” says Will Burge, General Manager. “We will do whatever is necessary to help our customers. It’s what we’re known for.”

“Now people in our community can shop for services that fit their needs and budgets at our new state-of-the-art Experience Center, through our local staff, and local phone number. People can visit right here at our Frontier Experience Center on Laclair Avenue in Coos Bay and see what services they are purchasing, with understanding, ease, and comfort.  Our Experience Center is like a micro laboratory, with all the “bling” of today’s technology. People can learn first-hand how every service we offer works seamlessly to meet their home entertainment and communications needs,” adds Mr. Burge.

“High-speed internet, gaming, HDTV, phone landlines—they’re all available to be experienced right here at our Center,” says Daniel Seleshanko, Small Business Executive at Frontier. Mr. Seleshanko has come out of retirement to join the staff at Frontier. “I am excited to help Frontier customers/friends enter the fast lane with our FrontierFast High Speed Internet,” says Mr. Seleshanko. “It is rewarding to be part of a rural broadband company that has pledged to make DSL service available to the majority of our telephone customers.”

Frontier is grateful to its communities. Each month donations are delegated to non-profit organizations—our beloved Egyptian Theatre to name one of many—through a program called The Great Frontier Donate (GreatFrontierDonate.com).

For attention to detail, affordability, state-of-the-art technology, and most importantly, individual customer attention, becoming a Frontier friend just makes good sense. Jake Wilson, Frontier Communications Experience Center manager is always available to perform a smart bill review to ensure your services are meeting your needs at the best price. Bring in your phone or cable bills and they will show you how Frontier’s plans can help you save money on all your communication services. Jake will be delighted to host your visit to the Experience Center, and answer all questions.

Frontier is a refreshing all-American generous company. We’re fortunate to have a locally based accessible business in our community. Call 541-269-2020, or visit their new retail store, the Frontier Experience Center located on Laclair Ave. in Coos Bay (the old GTE phone store).

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